With COVID-19 requests/requirements/edicts/”lockdowns” (“Shelter in place…”) changing day-by-day, even hour-by-hour, I have taken some time to digest the information and have come up with a decision regarding my care for my patients that will not change, literally, day-by-day. It is as follows:
Our office will remain open unless clearly directed to close by State or Federal edict (and we will notify you in this case). Due to reduced patient load however, we will be amending our office hour availability to Tuesday and Thursday, 9:30-5:00 pm. Of course, I will remain available 24/7 for urgent questions and needs. Additionally, staff alone will be in the office on Mondays for a short time to conduct necessary business and accommodate any prescription refill requests from over the weekends.
While we feel, understanding that our office is far removed from the usual crowded, close-contact medical facility, that we can provide patient care that is safe for staff, patients and myself, we ask that all routine care be provided via “telemedicine” rather than personal interactions. The vast majority of our visits can be accomplished “virtually,” via a telephone or video conference however, if your visit is best managed with an in-person visit (exam required), we will be able to accommodate you. Staff will be contacting you regarding switching your appointment to a phone appointment when applicable, but you may call to discuss/request this as well.
In regard to procedures, from pellet insertions to laser treatments to plastic surgery… this will be up to your decision, discussed with myself or office staff as needed. In the end, it is up to “common sense.” The proscription regarding “elective surgery” being postponed does not refer to the work we do at our office. It relates only to the preparation to free up hospital resources (operating rooms, care facilities) for possible intensive care locations if needed as this pandemic flows through our community. As noted in the previous email to you, we are following strict cleansing and hand washing practices for both staff and patients and of course, if you have either a dry cough and/or fever, I would ask you to stay at home. If you have surgery scheduled, or wish to do so, we will accommodate you to the best of our ability, pending staff availability, which is presently reduced. Of course, during surgery “social distancing” may be compromised, but we will ask our patients to cleanse their hands and protective masks will be available as needed.
With hope, and wishes for health and safety for you and your family,
Caring For Women Wellness Center